Frequently asked questions
Answers about equipment selection, program files, compatible accessories and ordering.
What is a zapper?
Zapper is a product-family term used for certain frequency generators. Compare the actual output specification, controls and connections of each model.
How should I choose a generator?
Start with the required signal settings, control method, portability and accessory connections. Ask for the current specification and manual for the exact model.
How many programs are included?
The database depends on the device and supplied version. A count of individual frequencies is not the same as a count of complete programs. Ask support for the current database contents.
Can I combine generators and accessories?
Only combine equipment when the manufacturer documentation confirms the connection and settings. Provide support with all model names and hardware revisions before ordering.
Do program names prove an effect?
No. A frequency or program name does not demonstrate pathogen inactivation or a health benefit. Such claims require evidence for the particular device and operating conditions.
What should I check before switching on?
Read the manual for your hardware revision, inspect the supplied components and follow the electrical, environmental and handling precautions. Resolve compatibility questions before connecting accessories.
Where do you ship?
Delivery options and costs for your destination are confirmed at checkout. Contact us before ordering a larger equipment configuration.
Where is payment completed?
Continue from your basket to our checkout at shop.zapper.store. Review the order, delivery details and total before paying.
Can I request package details?
Yes. Ask for the current package list, power adapter, cables, memory card, software and any separately sold accessories.